989db's Terms & Conditions — Full Guidelines

1General Terms & Conditions

989db (hereinafter referred to as the "Platform" or "we") is an internationally licensed online gaming and Sports Betting platform. These terms and conditions (hereinafter "Terms") constitute a legal agreement between 989db and its users.

Via website, mobile app, or any other available channel 989db By accessing or using the platform, you are deemed to have agreed to these terms and conditions. If you do not agree, please refrain from using the platform.

• These Terms and Conditions are subject to change at any time — notice will be provided upon any changes.
• While the Bengali version is the official text, the English version shall prevail in the event of any conflict.
• These Terms and Conditions are governed by international gaming laws and regulatory frameworks.
• It is the user's responsibility to review the latest terms and conditions regularly.

2Account Registration & Eligibility

989dbTo open an account with, the following conditions must be met:

• You must be 18 years of age or older.
• You are not a resident of any jurisdiction where online gaming is strictly prohibited.
• You are opening an account in your own name with your own details — not under someone else's name or with false information.
• Each individual may hold a maximum of one account.
• Multiple accounts cannot be operated from the same device or IP address.

During registration, you must provide your correct name, mobile number, and date of birth. 989db A copy of your national ID or passport may be requested for verification at any time. Failure to provide accurate information may result in your account being suspended or closed.

Account security is your responsibility. Do not share your password with anyone. If you notice any unauthorized activity on your account, contact our support team immediately.

3Deposit & Withdrawal Policy

989db-supports deposits and withdrawals via Bangladeshi mobile banking methods (Mobile Pay, Nagad, Rocket). The following rules apply to all transactions:

• All transactions must be made using a mobile banking account registered in your own name.
• Deposits or withdrawals from third-party accounts are strictly prohibited.
• KYC (Know Your Customer) verification must be completed before submitting a withdrawal request.
• Additional verification may be required for suspicious transactions.
• If a transaction fails for any reason, a full refund will be issued within 24 hours.

4Betting Rules

989dbAll betting activities on are conducted under specific rules. It's in your best interest to familiarize yourself with them before placing any bets:

• Once a bet is confirmed, it generally cannot be cancelled.
• Odds may change during live betting — the odds displayed at the time of confirmation are final.
• If a match is abandoned or postponed, the bet will be voided and your stake will be refunded.
• If a bet is inadvertently accepted due to a technical error, 989db reserves the right to void that bet.
• In the event of any dispute over a match result, 989db will defer to internationally recognized official results.
• If one selection in an accumulator bet is voided, the bet will be recalculated using the remaining selections.

Any account found to be involved in betting manipulation, match fixing, or any other fraudulent activity will be permanently suspended, and legal action may be taken.

5Bonus & Promotion Terms

989db Attractive bonuses and promotions are offered from time to time. Each bonus comes with its own terms that must be followed:

• Welcome Bonus: Get a 100% bonus on your first deposit. To use this bonus, a minimum turnover of 10x the bonus amount is required.
• Cashback Offer: You will receive a cashback on a set percentage of your daily net losses. Cashback turnover requirements are determined separately.
• Referral Bonus: When you refer a friend, both parties receive a bonus. The referral bonus will only be credited once the referred person becomes an active player.
• Loyalty Points: Earn loyalty points on every bet and get the chance to win rewards.

General Bonus Rules:

• Bonus balance cannot be withdrawn directly — wagering requirements must be met first.
• Bonuses are typically valid for a specified period — once expired, the bonus will be cancelled.
• The same bonus cannot be claimed twice.
• 989db reserves the right to modify or cancel any bonus offer at any time.
• If bonus abuse is found, the bonus and any associated winnings will be forfeited.

6Responsible Gaming

989db We believe gaming is a form of entertainment — not a source of income or a solution to financial problems. We are committed to responsible gaming and offer the following tools:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Bet Limits: Set your own maximum stake per bet.
• Taking a Break: Temporarily suspend your account for a set period of time.
• Self-Exclusion: Option to permanently self-exclude from the platform.
• Reality Check: Notifications to remind you how long you have been playing.

If you or someone close to you is struggling with a gaming addiction, please seek help immediately Responsible Play Visit the page or get in touch with our support team.

7Account Suspension & Bans

989db reserves the right to suspend or permanently close an account without prior notice for any of the following reasons:

• Registering with false or incomplete information.
• Operating multiple accounts.
• Attempting to abuse bonuses or hack the system.
• Suspected money laundering or any other illegal activity.
• Participating in match fixing or betting manipulation.
• Abusive or disrespectful behavior toward the support team or other users.
• Allowing a minor to use your account.

If you wish to close your account yourself, please contact our support team. Make sure to withdraw your balance before the account is closed.

8Privacy & Data Protection

989db takes your personal information seriously. We collect your data for the following purposes:

• To complete account verification and the KYC process.
• To process transactions and prevent fraud.
• To provide customer support.
• To meet legal and regulatory requirements.
• To improve the platform and deliver a personalized experience.

Your information is never sold to third parties. Data may only be shared with authorities when required by law. For more details, please refer to our Privacy Policy Read.

9Dispute Resolution

If you have a concern or a dispute arises, please follow the steps below:

1. Step 1: Submit a detailed complaint to support@989db.app. Responses are typically provided within 48 hours.
2. Step Two: If your issue isn't resolved via email, connect directly with senior support through Live Chat.
3. Step Three: If the issue remains unresolved, you may escalate your appeal to our licensing authority.

989db is committed to handling all disputes fairly and transparently. Final decisions regarding betting outcomes are made with the approval of the licensing authority.

10Changes to Terms

989db The right to modify these terms and conditions at any time is reserved. When changes are made:

• A notice will be posted on the website and the "Last Updated" date will be revised accordingly.
• For significant changes, a notification will be sent to your registered mobile number or email address.
• If you do not agree to the updated terms, you will have the option to close your account.
• Continued use of the platform after any changes have been made will be considered acceptance of the updated terms.