Betting should be a source of entertainment, not stress. At 989db, we're committed to giving you the right tools and support to play responsibly.
Need urgent help? If you feel your betting is getting out of control, contact our support team right away. support@989db.app — we're always here for you.
Online betting and gaming — done right, it's great entertainment. Adding a bit of excitement while watching a cricket match, placing a bet on your favourite team — there's nothing wrong with that. But when betting stops being entertainment, that's when the real problem begins.
989dbAt , we believe responsible gaming isn't just a policy — it's a genuine commitment to every one of our users. That's why we provide a range of tools and features to help you play within healthy limits.
Millions of cricket and football fans across Bangladesh use 989db every day. Ensuring a safe and responsible environment for all of them is our top priority.
Keep in mind: Responsible gaming doesn't mean stopping — it means staying in control. Enjoy the entertainment, but stick to your budget and time limits.
Set your own daily, weekly, or monthly deposit limits. Once a limit is in place, you won't be able to deposit beyond it.
Set a daily time limit for how long you spend on the platform. Once you reach your limit, the system will alert you or log you out automatically.
Need a short break? Set a cooling-off period of 24 hours to 30 days. During this time, access to your account will be restricted.
If you feel it's time for a longer break, use the self-exclusion feature to close your account for anywhere between 6 months and 5 years.
Betting will automatically stop once you've lost a set amount. Keep your financial losses within a defined limit.
Whatever the issue or concern, our support team is always here for you. Reach us via live chat or email — no judgment, just help.
989db's responsible gaming tools are straightforward to use. Just follow these steps:
Log in to your 989db account and go to the profile menu.
Look for the "Responsible Gaming" option in your profile settings.
Set limits on deposits, time, losses, or breaks — whatever you need.
Save your selected limits. Some limits take effect immediately, others after 24 hours.
If you ever need assistance, reach out to us via live chat or email.
Important: Limit decreases take effect immediately, but requests to increase a limit are held for up to 24 hours before taking effect — this is intentional, and it's there to protect you.
If you want to enjoy betting responsibly over the long term, keep these tips in mind:
Before you start betting, decide how much you're willing to spend. Stick to an amount you can afford to lose without it causing hardship.
Betting is never a source of income. Think of it as entertainment spending — like buying a movie ticket.
Don't chase losses by betting more on the next round. This pattern can quickly lead to significant losses.
Decisions made in anger, frustration, or excessive excitement are often the wrong ones.
Skipping a day is perfectly normal. Take a few days off each week — keep a clear head.
Let someone you trust know that you bet. Their perspective can help keep you in check.
Ask yourself the following questions. If you answer "yes" to most of them, consider reaching out for help:
Are you betting more and more, yet getting less of a thrill from it?
Do you feel restless or irritable when you try to cut back or stop betting?
Spending more than you can afford on betting — borrowing money or dipping into savings?
Have family or friends expressed concern about your betting habits?
Prioritising betting over work, studies, or family responsibilities?
Are you betting repeatedly to recover losses, only to lose more?
No shame in it: If you recognise these signs, you're not alone — many people have been in this situation. Reaching out for help takes courage. Talk to our support team or someone you trust.
Sometimes a little distance is the best solution. 989dbUsing the self-exclusion feature, you can temporarily disable your account for a set period of time.
During your self-exclusion period, we will not send you any promotional emails or bonus offers. Your account cannot be reactivated before the exclusion period ends.
To activate self-exclusion support@989db.appEmail us or reach us via live chat.
989db strictly does not serve anyone under 18. Age verification is mandatory through our KYC process. That said, adults in the household can also take a few precautions:
If a minor is found to have created an account, it will be closed immediately upon detection and all transactions will be voided.