Data Protection Documentation

989db's Privacy Policy — Our Commitment to Protecting Your Data

This page gives you a full, transparent picture of how your personal data is collected, stored, and used.

Last Updated: January 2026 Bangla Version

989db's Commitment: We don't treat your personal data as ours to own — it belongs to you. That's why we apply the highest technical and organizational safeguards to protect it.

Our Core Privacy Principles

Encrypted Storage

All your data is stored on servers secured with SSL/TLS encryption. No unauthorized party can access or read this information.

Your Data Is Never Sold

989db never sells your personal data to advertisers or third parties. That's a commitment we stand by.

Minimal Data Collection

We only collect the information needed to provide our services — nothing more, nothing less.

Your Control

You can view, correct, or request deletion of your personal data at any time.

International Standards

Our Privacy Policy complies with international data protection regulations and the guidelines of our licensing authority.

Defined Retention Period

Your data is not stored indefinitely. Once the retention period expires — or upon your request — it is securely deleted.


What Data We Collect

989dbUnder 's Privacy Policy, we collect two types of information from you — data you provide directly, and data collected automatically.

Information you provide directly:

  • Full name and date of birth (for age verification)
  • Mobile number & email address
  • Home address and district
  • National ID or passport number (for KYC verification)
  • Mobile banking account number (required for transactions)
  • Any information you provide through the support chat

Automatically collected information:

  • IP Address & Device Type
  • Browser Type & Operating System
  • Platform activity logs (login times, page visits)
  • Betting History & Transaction Records
  • Cookies & Session Data

Our Commitment to Transparency: We never collect sensitive information — such as religious beliefs, political opinions, or medical details — without your explicit consent.

How We Collect Your Data

989db Your data is collected through several methods. It's important that you have a clear understanding of each:

  • Registration form: Information you provide when creating an account is collected directly from you.
  • KYC process: Documents uploaded during identity verification are stored on secure servers.
  • Payment Gateway: Transaction details are automatically recorded during deposits and withdrawals.
  • Cookies & Trackers: Some information is collected automatically through cookies while you browse the website.
  • Customer support contact: Information shared during live chat or email support is stored for reference.
  • Third-party verification: Age and identity verification may be carried out through licensed third-party providers where necessary.

How We Use Your Data

Your data is used only for specific, lawful purposes. 989db Your data is never used for unrelated purposes.

Purpose Data Type Legal Basis
Account Management Name, mobile number, email address Contractual
Age & identity verification NID, date of birth Legal Obligations
Payment Processing Banking Information Contractual
Fraud Prevention IP, Device & Logs Legitimate Interest
Customer Support Contact Information Contractual
Promotional Offers Email & Mobile Consent-Based
Third-Party Sharing — Not Applicable

If you'd prefer not to receive promotional emails or SMS, you can opt out through your profile settings or by contacting our support team.

Data Sharing Policy

989db Your personal data is never sold. However, it may be shared in a limited number of circumstances:

  • Payment processor: Mobile Pay, Nagad, Rocket — only the information required to complete transactions.
  • Legal Authorities: Where required by law, such as under a court order or government investigation.
  • Licensing Authority: To regulatory authorities for gaming license compliance verification.
  • KYC Partner: With approved third-party identity verification providers — all of whom are bound by the same privacy standards.

To be clear: Your data is never shared with advertising companies, data brokers, or other gaming platforms.

Data Storage & Security

Protecting Your Data 989db Using industry-standard security measures:

  • 256-bit SSL Encryption: Fully encrypted during data transfer.
  • Firewall Protection: Advanced server firewalls are in place to block unauthorized access.
  • Two-Factor Authentication (2FA): An additional layer of security for your account.
  • Regular Security Audits: Regular system audits conducted by third-party reviewers.
  • Restricted Staff Access: Only authorized personnel can access data, and only to the extent necessary.

Data Retention Period: Data is retained for as long as your account remains active. After closure, it may be kept for up to 5 years as required by law, then securely deleted.

In the event of a cyberattack or data breach, we will notify affected users within 72 hours and take all necessary action.

Cookies & Tracking Technologies

989db's website and app use cookies — small text files stored in your browser that help improve your experience.

Cookies we use:

  • Essential Cookies: For login sessions and site security. Disabling these may cause the site to not function properly.
  • Functional cookies: To remember your preferred language and settings.
  • Analytics Cookies: Used to understand which parts of the site are most visited — all data is anonymized.

You can manage cookies through your browser settings. However, disabling essential cookies may cause certain features to stop working.

Your Rights

989dbAs a user of —, you have the following rights regarding your personal data:

1
Right to Access Your Data

You have the right to know what information we hold about you.

2
Right to Rectification

You may request corrections to any inaccurate or incomplete information.

3
Right to Erasure

You may request deletion of your data after closing your account.

4
Right to Restrict Processing

You may request that processing of your data be temporarily restricted for specific reasons.

5
Right to Data Portability

You have the right to receive a copy of your personal data.

6
Right to Object

You can opt out of marketing communications or object to specific uses of your data.

To exercise these rights support@989db.app— and we'll respond within 30 days.

Children's Privacy

989db Users under 18 are strictly prohibited from creating an account or using the platform. We do not collect any personal information from minors.

If a parent or guardian discovers that their child has been using our platform, please contact our support team immediately. We will close the account and delete any data collected.

For Parents: Keep children away from online gaming platforms. Make sure your account password is secure so minors cannot gain access.

Policy Updates

989db This Privacy Policy may be updated from time to time. When changes are made:

  • The "Last Updated" date at the top of this page will reflect any changes.
  • For significant changes, a notice will be sent to your registered mobile number or email address.
  • Continued use of the platform after any changes indicates your acceptance of the updated policy.
  • If you do not agree to the updated policy, you have the right to close your account.

Contact Us

For any questions, concerns, or requests regarding our Privacy Policy, please reach out to us:

  • Email: support@989db.app
  • Live Chat: Click the chat button in the bottom corner of the website (available 24/7).
  • Support Hours: 6:00 AM – 12:00 AM (Live Support)

Data-related requests are typically handled within 30 business days. Complex cases may take a little longer, but we will always keep you informed.


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Your Data Is Safe — Join Now

Your personal information is stored with the highest level of security at 989db. Register with confidence and play on a platform you can trust.

18+ only. Please gamble responsibly.

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